The pet crematory – cremation by flame
On many German pet cremation websites, the impression may be given that all pet cremations have their own crematory, but this is rarely the case. It is basically similar to a human undertaker. We as a pet cremation are the contact person for you in town; we take care of the collection of pets and transfer them to a pet crematory of our choice.
Transparency towards our customers is a matter of course for us. In our choice, we attach great importance to an absolutely respectful treatment of the deceased animals and a trusting cooperation between us and the employees of the animal crematorium. Unfortunately, this is not the case everywhere for a long time! We want to know where exactly the pets are cremated and not that your pet may be driven from A to B for capacity reasons or for whatever reason by pet crematories with multiple locations.
After the sale of the Phoenix pet crematory, with which we worked from the beginning, we first had to completely reorientate ourselves. You do not find pet crematories in every German city. After some discussions and visits to other pet crematories in Germany and abroad, we chose a family-run private pet crematory who we would entrust our own pet to at any time. That’s important to us, because our customers’ pets deserve the same respect as our own.
Until the transfer is taking place, for only a short period of time we lay your pet to rest in a special walk-in cold-storage cell, where each pet has its own place. In order to avoid mistakes in the pet crematory, we provide your pet with its personal Sternentier ID label. We do not stack pets in freezers and we do no “store” pets for weeks.
Once or twice a week the transport to the pet crematory takes place. The pets will be cremated in modern computer-controlled incinerators, like for human cremations. Depending on the size and weight of your pet, the cremation process takes between 20 minutes and up to 2 hours. After, we issue a cremation certificate. This document states on which day and at what time your pet was cremated.
You have the choice between the individual and the communal cremation:
Individual cremation means, your pet will be placed alone in the cremation chamber. Each individual cremation a so-called chamotte brick is added, which goes through the entire cremation process and can be assigned to the respective pet. The remaining mineralized ashes you usually receive back within a week or two.
While burying deceased pets is now illegal in most German cities, you may of course bury the ashes of your pet in your own garden.
Communal cremation means, several pets will be placed in the cremation chamber together and cremated at the same time. The ashes remain in the pet crematory and are scattered in a meadow of a large forest property.
Attended cremation – Some pet owners may like to accompany their pet to the incinerator for its last journey, but please note that this can be a major psychological burden for the individual, and think twice about whether you really want to be present. Alternatively, you can also say goodbye peacefully in our rooms.
If you decide, you want to attend the cremation, we have to ask you to directly contact a pet crematory of your choice. As we ourselves do not have incinerators on site, we unfortunately cannot offer this service.