On many German pet cremation sites the impression may be given that all pet cremations have their own crematory, but this is rarely the case. It is basically similar to a human undertaker. We as a pet cremation are the contact person for you in town; we take care of the collection of pets and transfer them to a pet crematory for you.
Until the transfer is taking place, for only a short period of time we lay your pet to rest in a special walk-in cold-storage cell, where each pet has its own place. In order to avoid mistakes in the pet crematory, we provide your pet with its personal ID label. We do not stack pets in freezers and we do no “store” pets for days waiting for the nationwide group transports of the pet cremation franchises. We are a completely independent company.
Several times a week we drive to the pet crematory in whom we place our trust. The pets will be cremated in modern computer-controlled incinerators, as used for human cremations. Depending on the size and weight of your pet, the cremation process takes between 20 minutes and up to 2.5 hours. After, a cremation certificate will be issued. This document registers, on which day and at what time your pet was cremated. You have the choice between the individual and the communal cremation:
Individual cremation means, your pet will be placed alone in the cremation chamber. On request, you can accompany the final journey of your pet and be present at the cremation. For this we will need to arrange an appointment for you. Each individual cremation a so-called chamotte brick is added, which goes through the entire cremation process and can be assigned to the respective pet. We will then bring back the remaining mineralized ashes for you. Usually you already receive back the ashes after 3-5 days.
Communal cremation means, several pets will be placed in the cremation chamber together and cremated at the same time. The ashes remain in the pet crematory and are scattered in a meadow of the nearby forest cemetery.
The pet crematory Phoenix we work with is located in Peckelsheim only about half an hour drive away on a 5 hectare site. To the left of the crematory is an idyllic little forest cemetery and on the right a large park-like complex with pond, walkways, beds of roses and benches, which invite you to rest, if you decide to be present for the cremation.
We currently do not offer pet burials. However, there is the option of burying your pet’s ashes after the individual cremation with an urn used for burials anonymously on the forest cemetery or in a grave on the pet cemetery of the pet crematory. The grave can be designed individually. Corresponding accessories such as a tombstone the crematory has on offer for you. The grave care can be done by you or be taking over by the crematory. We will arrange the contact for you.
While burying deceased pets is now illegal in most German cities, you may bury of course the ashes of your pet in your own garden.